Privacy policy

Justemot is a desktop app and website run by [COMPANY LEGAL NAME] ("we", "us"). Justemot sits in sensitive moments: calls, interviews, your screen. This policy says exactly what it handles, where it goes and how long it's kept. Questions: [PRIVACY EMAIL].

The short version

• Audio never leaves your computer. Speech is transcribed on your device and never saved or uploaded.
• Questions pass through and aren't kept. When you ask, the text of the last few minutes, your question and (if Share screen is on) a screenshot go through our server to an AI model for that one answer. We don't store them.
• What we keep is what you save: your account, your answer preferences, your modes and their files, until you delete them.
• No ads, no selling, no analytics trackers. We don't sell or share your information for advertising, and we don't train AI models on your content.

What Justemot handles

On your computer only

• Audio from your microphone and, when listening, what your computer plays (usually the other people on a call). It's transcribed on your device with an open-source speech model and the audio is discarded straight away. No recordings are made.
• The transcript of the last five minutes, kept in the app's memory so it can go with your next question. It's never written to disk and is gone when you quit.
• The current conversation (your questions and Justemot's answers), kept in the app's memory so follow-up questions make sense. New clears it, and so does quitting.
• Your sign-in, kept in your system's Keychain (macOS) or Credential Manager (Windows), and your settings and a copy of your modes list in the app's settings folder.

Sent to answer a question, not stored

When you ask, or when Justemot answers a question someone asked you, the app sends our server what that answer needs: your typed question, the transcript text, earlier turns of the conversation, a screenshot of the screen under Justemot if Share screen is on (never in practice modes), and the active mode. The server adds your answer preferences and the parts of the mode's files that match the question, sends it all to an AI provider (see below) and streams the answer back. We don't store the question, transcript, screenshot or answer, and our logs don't contain them.

Kept in your account

• Account details: your name, email address and password (stored only as a secure hash). With Google sign-in, your name, email and profile picture from Google.
• Sign-in sessions: for each signed-in browser or computer, the IP address and browser or app it signed in from, so sessions can be kept secure. A session lasts up to 90 days.
• What you set up: answer preferences (length, tone, language, what you tell Justemot about yourself) and modes, with their instructions and files. For files we keep the original and its extracted text, so answers can draw on them. Image files are read once, by Anthropic's Claude, to extract their text when you upload them.
• Plan and billing: your plan, its status and billing period, and the IDs that link your account to Stripe. Stripe handles card details; we never see your full card number.
• Usage records: for each answer, when it happened, which kind of question it was, which model answered, how long it took, how many tokens it used and what it cost, and whether it succeeded. Never what was asked or answered. These count your monthly allowance and keep the service reliable.

Elsewhere

• Rate limits: short-lived counters of recent answers per account, so one account can't overload the service. They expire within minutes.
• Support: if you email us, we keep the conversation to help you.
• Speech model download: the first time you listen, the app downloads its speech model from Hugging Face, which sees your IP address like any download.

Cookies

The website uses one kind of cookie: the one that keeps you signed in. There are no advertising or analytics cookies, so there's nothing to opt out of.

How we use it

• To run Justemot: sign you in, answer your questions, keep your modes and preferences.
• To bill you and apply your plan's allowance and limits.
• To keep the service secure and working: preventing abuse, fixing errors, and choosing faster or more reliable models from the usage records.
• To reply when you contact us, and to tell you about important changes to the service or these terms.

Where the law asks for a legal basis (for example in the EU and UK): running Justemot and billing are needed for our contract with you; security and reliability are our legitimate interests; and anything else needs your consent.

Who processes it for us

We use these service providers, each only for the part of Justemot it runs and under a contract that limits what it may do with your information:

We may also share information if the law requires it, to protect people's safety or our rights, or as part of a sale or merger of the business (the buyer would be bound by this policy).

Where it's stored

Your account and files are stored in [DATA REGION, e.g. the United States]. Some providers above process data in other countries, including the United States. Where the law requires it, we rely on safeguards such as the European Commission's standard contractual clauses for those transfers.

How long it's kept

• Audio: not kept. Transcript and conversation: until you quit the app.
• Questions, screenshots and answers: not kept after the answer.
• Account, preferences, modes and files: until you delete them or your account.
• Sign-in sessions: up to 90 days, or until you sign out.
• Usage records: while your account exists.
• Billing records: Stripe keeps invoices and payments as tax and accounting law requires, even after your account is deleted.

Deleting your account (at the bottom of your account page) removes your files from storage and everything else above from our database straight away. Database backups may hold a copy for a short time afterwards before they expire.

Your rights

Depending on where you live, you can ask to see, correct, export or delete your information, to restrict or object to how we use it, or to withdraw consent. You can change or delete most of it yourself in your account. For anything else, email [PRIVACY EMAIL]; we'll reply within 30 days. You can also complain to your data protection authority. We don't sell or share personal information as California law defines those terms, and we don't make automated decisions about you that have legal effects.

Security

Everything travels over encrypted connections. Passwords are stored as hashes, files are in private storage reached only through short-lived signed links, and our providers encrypt stored data. The app keeps its sign-in in your system's secure credential store. No system is perfectly secure; if a breach affects you, we'll tell you as the law requires.

The people you talk to

When Justemot is listening, it transcribes what others say on your call or in the room. Their words are handled the same way as yours: transcribed on your computer and, when you ask a question, sent as text for that answer and not kept. Some places require everyone in a conversation to agree before it's transcribed; telling them is up to you (see the terms).

Children

Justemot isn't meant for anyone under 16, and we don't knowingly collect their information. If you think a child has given us information, email us and we'll delete it.

Changes

If we change this policy, we'll update the date at the top, and for important changes we'll tell you by email or in the app before they take effect.

Contact

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. [PRIVACY EMAIL]